Shipping and Return Policy
Shipping rates (subject to changes in Royal Mail shipping rates)
If you are not 100% happy with an item, please return it to us within 14 days of receiving your order unworn and unused, together with the original packaging. Upon the receipt of your return we will either exchange the item or issue you with a refund, as per your request.
Please note shipping charges will not be refunded.
Please also note that earrings and any other pierced jewellery cannot be returned or exchanged for hygiene reasons.
To return an item, please follow the below steps:
- please email firstname.lastname@example.org, explaining the issue,
- safely package the item,
- send it to us using ‘signed for’ or ‘recorded’ delivery service and include a note stating that it is a return.
Return address: Omolola Jewellery, 5 Arthur Street, Gravesend, Kent, DA11 0PP, United Kingdom