Shipping and Return Policy

Shipping rates (subject to changes in Royal Mail shipping rates)

United Kingdom

UK Shipping Single item First Class (Tracked) - £2.45
 
UK Shipping Multiple Items First Class (Tracked) - £2.99
Next Day delivery single item (excluding weekends)- £6.70
Next Day delivery Multiple items (excluding weekends) - £7.50
Wholesale Shipping- (contact us for a quote)
 
 
International shipping
USA  and Canada shipping single item (Tracked) - £10.55
USA and Canada shipping multiple items (Tracked) - £12.45
 
Europe single item - £8.95 
Europe multiple items- £10.55
International Shipping ( Not Europe, USA  or Canada)  single item - £9.80
International Shipping (Not Europe, USA or Canada) multiple items - £13.90

 

 

 

RETURNS POLICY

If you are not 100% happy with an item, please return it to us within 30 days of receiving your order unworn and unused, together with the original packaging. Upon the receipt of your return we will either exchange the item or issue you with a refund, as per your request.

Please note shipping charges will not be refunded.

Please also note that earrings and any other pierced jewellery cannot be returned or exchanged for hygiene reasons.

For faulty items, please return them to us within 30 days of receiving the items. Upon receipt of the items, we will be happy to repair the items, exchange them or issue a refund as required. 

To return an item, please follow the below steps:

  • please email contact@omololajewellery.com, explaining the issue,
  • safely package the item,
  • send it to us using ‘signed for’ or ‘recorded’ delivery service and include a note stating that it is a return.

Return address: Omolola Jewellery, 12 Torre Green, Leeds, Ls9 7rl, United Kingdom